Privacy Policy

Smith Army Surplus Inc. respects your privacy. This Privacy Statement informs you of our privacy practices regarding the information collected online and how that information is used.

1. Sites Covered by this Privacy Statement

This Privacy Statement applies to all Smith Army Surplus Inc. -owned websites and domains and the websites and domains of our wholly owned subsidiaries.

Links to Non-Smith Army Surplus Inc. Websites

The Smith Army Surplus Inc. website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Smith Army Surplus Inc. website. Smith Army Surplus Inc. does not control those sites or their privacy practices, which may differ from Smith Army Surplus Inc.'s practices. We do not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by the Smith Army Surplus Inc. Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

2. Collection of Personal Information

To serve you better and understand your needs and interests, Smith Army Surplus Inc. collects and uses personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, and contact preferences. We do not retain any credit card information beyond the completion of a transaction completed through our website. Other information may be retained so that we may contact you regarding our services, and your experience with our services. We do not disclose or sell any collected information to any third party. If you choose to use a tell-a-friend or co-worker program on our site, we will ask you for your friend’s e-mail address and automatically send your friend a one-time e-mail inviting your friend or co-worker to visit the site. Smith Army Surplus Inc. uses and stores this information only for the purpose of sending this one-time e-mail and to provide tell-a-friend message blocking, where available.

3. How We Use Your Information

The information Smith Army Surplus Inc. collects to understand your needs and interests helps Smith Army Surplus Inc. deliver a consistent and personalized experience. For example, Smith Army Surplus Inc. may use your information to

  • assist you in completing a transaction or order
  • communicate with you about products and services
  • provide service and support
  • update you on new services and benefits
  • provide personalized promotional offers
  • select content to be communicated to you
  • allow you to participate in surveys
  • contact you for market research regarding Smith Army Surplus Inc. products or services
  • The testimonials posted on our Web site are only posted with the expressed permission of the individual or company who provided that testimonial

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or Smith Army Surplus Inc. and will not be kept longer than necessary for providing the services.

4. How We Share Your Information

Smith Army Surplus Inc. will not sell, rent or lease your personal information to others.

Except as described in this Statement, Smith Army Surplus Inc. will not share the personal information you provide to Smith Army Surplus Inc. with non-Smith Army Surplus Inc. third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of Smith Army Surplus Inc. or its subsidiaries; or (iv) protect the personal safety of Smith Army Surplus Inc. employees and third parties on Smith Army Surplus Inc. property.

5. Children's Privacy

Smith Army Surplus Inc. does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.

6. Your Choices and Selecting Your Privacy Preferences

Smith Army Surplus Inc. gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and also choose to receive Smith Army Surplus Inc. general communications. We give you a choice regarding delivery of Smith Army Surplus Inc. general communications by postal mail, email, and telephone.

You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in the following sections. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, driver updates, or other administrative and transactional notices as the primary purpose of these communications is not promotional in nature.

Subscription Communications

Subscription communications include email newsletters, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving them by using one of the following methods:

Select the email "opt out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication. Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions. Access to many Smith Army Surplus Inc. subscriptions is available at the Subscriber’s Choice web page.

Write to or email Smith Army Surplus Inc. . Be sure to provide your name, email and postal address, and specific relevant information about the Smith Army Surplus Inc. subscriptions that you no longer wish to receive.

Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from Smith Army Surplus Inc. where accepting the communications is a condition of receiving the services.

7. Access To and Accuracy of Your Information

Smith Army Surplus Inc. strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. Smith Army Surplus Inc. provides individuals with reasonable access to personal information that they provided to Smith Army Surplus Inc. and the reasonable ability to review and correct it or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To change the personal information that you directly provided to Smith Army Surplus Inc. you can return to the Web page where you originally submitted your data and follow the instructions on that Web page, or if provided during a transaction, call Smith Army Surplus Inc. at 1-800-586-6855.

8. Keeping Your Personal Information Secure

Smith Army Surplus Inc. takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Smith Army Surplus Inc. utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see the symbol of either an unbroken key or a closed lock (depending on your browser) at the bottom of your browser window.

Credit card numbers are used only for processing payments and are securely managed by PayPal. This service gives you and Smith Army Surplus Inc. an extra level of security to guard against credit card fraud and to protect your financial data. We do not retain credit card information and our employees do not have access to your credit card information.

9. Changes To This Statement

If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our home page.

10. Contacting us

We value your opinions. If you have comments or questions about our privacy statement, please send them to the Smith Army Surplus Inc. or write to us at the following address:

Smith Army Surplus Inc.
86 Princess Street
Kingston, ON, K7L 1A5
Canada

Contact Us

Contact Us:

(613) 546-0305
by email

Store Hours

Monday to Wednesday: 9 - 6
Thursday and Friday: 9 - 9
Saturday: 9 - 6
Sunday: 11 - 5
86 Princess Street

Find Us

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About Us

Smith Army Surplus

Smith Army Surplus, established in 1990, is the store for outdoor enthusiasts and military collectors in Kingston. Owner and manager, James Smith, is always working to expand our inventory to include more quality brand names in outdoor and camping gear, knives and multitools, paintball guns and gear, policing and security equipment, military and tactical wear, and vintage clothing from around the world. We're not just a surplus store.